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Privacy Policy

Anatolica Limited Privacy Policy
Updated on: October 01, 2020
 
We hold the privacy of your personal information in the highest regard and this document explains how we may collect, store, process, share and transfer your personal information. We process your data in accordance with relevant data protection and privacy laws because processing is necessary to fulfil our contract with you, because there is a legal obligation upon us or because it is in our legitimate interests. Where we need your consent to process data we will ask you clearly for that consent and provide a means for you to easily withdraw that consent at any time.
The sorts of information that we collect will include personal details including your name, address and date of birth, financial details and your buying history.

What we use your data for
 
We collect your personal data to fulfil the orders you make with us for products and services. This includes providing our customer services to you and to handle any comments, compliments or complaints you choose to make.

We send you details of products we think will be of interest to you and we do this by post, by email, through our site  (with your consent), by SMS and by other means. We will also process your personal data, including by profiling the data you give us  as part of our marketing processes to try and make product suggestions and provide special offers that we hope will excite and delight you.  If you do not wish us to use your email or mobile phone number for this purpose please email dataprotection@anatolica.co.uk with the words ‘Opt-out’ in the subject line and your name, postcode, email address and mobile number in the body of the email. You can do this at any time.
 
We collect the following personal data
 
 1 Your names, addresses, company details
 2 Email addresses
 3 IP addresses
 4 Cookies
 5 Plugins we use may also collect personal data.
 6 Buying history
 7 Personal data from other sources - for example from social applications

All data is processed in accordance with the requirements of the law and legitimate business purposes, for the purposes of concluding a contract or with your consent.

Storage of personal data

We store your personal data for the shortest period we need to meet the requirements of the law and our business goals. We may also keep your personal data for a longer period if required by law or for legitimate business purposes if not prohibited by law.
We use encryption to help us keep your information secure and we take steps to protect the electronic and physical security of our data assets including keeping our servers in secured buildings and limiting access to our IT systems.
 
Sharing data
 
In order for our website to function properly and to constantly improve the quality of the products we offer, we use the following programs and web solutions that could access your IP address and analyze your behavior during the stay on the website:Google Analytics ,Mouseflow
 
Your statutory rights
 
You have the right to a copy of the information we hold about you and the right to ask us to correct any information we hold that is wrong. You can also ask us to delete some of your data or to have that data given to you in a portable format. You can also object to how we process your data or ask us not to process it in certain circumstances.

If you have any questions, comments or complaints about how we use your data, you can email our Data Protection Officer at dataprotection@anatolica.co.uk or you can write to them at:
 
Data Protection Officer
Anatolica Limited
16 Saberton Close
Redbourn
St. Albans
AL3 7DS

You can also call our customer services on 01727 731202

If after complaining to us you are dissatisfied with how we have handled your data you can also complain to the Information Commissioner who is the independent regulator of your privacy rights. Their details can be found at www.ico.org.uk

How long we keep your data for
 
For data relating to financial matters, our regulatory framework will generally require us to keep your data for six years after we have ended a contract with you. After this time we will delete it unless required to keep it by you or by an obligation imposed on us by a regulator or the law.
We will seek to retain data on your purchase history with us for six years. If you have not purchased from us in six years we will seek to delete your personal data entirely unless we have an ongoing contractual relationship.
Data that we use for fulfilling an order directly and that is used for no other purpose will be kept for 14 months. This enables us to deal with any complaints about items or their delivery before deleting the data.
We start to delete much of the data on previous employees with no disciplinary records after two years. We will retain enough information to show that someone worked for us, or the reasons for their dismissal.
 
Consent
 
The data controllers have made a policy decision not to rely on previous consent for our processing activities and not to use it in preference to other lawful bases that we feel are more appropriate. Where we do ask for your consent this will be clear and by virtue of an affirmative action such as ticking a box or signing a document. If you give your consent we will always give you an easy way to withdraw it at any time.

What happens when things change
 
Whenever our privacy policy changes we will put the date it changed at the top of this page.
If we make a very significant change to our privacy policy we will highlight it to our customers who are affected either by letter, by email or some other direct means.
If we make moderate changes we may highlight them on the front page of our website or in some other manner.
Minor changes are made from time to time and we will simply update the privacy policy and change the effective date.
 
How to complain or object

If you have any questions, comments or complaints about how we use your data, you can email our Data Protection Officer at dataprotection@anatolica.co.uk or you can write to them at:
 
Data Protection Officer
Anatolica Limited
16 Saberton Close
Redbourn
St. Albans
AL3 7DS

You can also call our customer services on 01727 731202

If after complaining to us you are dissatisfied with how we have handled your data you can also complain to the Information Commissioner who is the independent regulator of your privacy rights. Their details can be found at www.ico.org.uk

Working at our company
 
If you send us your CV either by email or through our website we will retain it for a period of 6 months to consider you for all positions. If you only wish to be considered for one specific vacancy and to then have your CV deleted please let us know when you apply.


Cookies Policy
Cookies Overview

 
 Cookies help us remember you and show you more of the things we think you'll like
 
 Cookies are small files, typically containing letters and numbers that are downloaded on to your computer, smart phone or tablet device by websites that you visit. Cookies are widely used to make websites work or work more efficiently. We use cookies to keep track of what you have in your basket, to display your recently viewed items and to provide you with relevant product recommendations and also to remember you when you return to our website. We also use cookies, in the same way as most websites to help us make sure that the adverts you see on the internet are relevant to your interests.
 If you do not wish to enable cookies, you will still be able to browse our website, however, if you would like to order products or manage your account, you will need to have cookies enabled - please see the section on managing cookies which provides further information about this.
 
 Different kinds of cookies
 
 Session cookies - only last for the duration of your browsing session on the website. Your web browser would normally delete when the session expires.
 Persistent cookies - these last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website remembers who you are and displays a welcome message to you. Persistent cookies enable this to happen.
 First party cookies - these are set by the domain (or sub-domain) in the web browser and We need these two types of cookies to operate and to track the work of the site.
 
 Anatolica.co.uk uses the following cookies,
 
   1. WLID:  Allows us to find the customer's wish lists, saved for 6 months
   2. PCC : Allows us to find a permanent or abandoned cart for the customer , lasts 90 days
   3. PPLastShow: Limits how often pop-ups appear , lasts  2 months, contains no personal data
   4. PCODE :  Allows connection to a partner and corresponding pricing , lasts 90 days
   5. PointsReferrer:  Allows the correct reward with bonus points , saved for 30 days
   6. MIPHPF_SESSION <number> :  Saves the client session ID , saved only for the current browser session
 
 3rd Party Cookies & Advertising
 
 When you visit our website you will find that some cookies have been downloaded that have not been issued by us but have been issued from other websites. For example if you access one of our web pages that contains embedded links or content, e.g. from YouTube, Facebook or Twitter, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third party websites for more information about their cookies and how to manage them.
 Similarly, we also have a number of relationships with carefully chosen advertising companies who may choose to set cookies during your visit. These are used to offer different products and services based on what you appear to be interested in. If you would like to opt out, please go to the Network Advertising Initiative website.( listed below) Please note that we are not responsible for the content of the Network Advertising Initiative's website.
 
 Local Storage
 
 Local storage is a type of web storage that saves data locally on your device. It is similar to cookies and data is saved even when you close your browser or move away from the website that you have been browsing to another one. This data is stored until you either manually delete it, or it is deleted automatically by your browser or operating system.
 
 Managing Your Cookies
 
 if cookies aren't enabled on your computer, smart phone or tablet device it will mean that your shopping experience on our website will be limited to browsing. You won't be able to add items to your basket, order items or manage your account.
 
 Enabling or Disabling cookies for Personal Computers
 
 Microsoft Internet Explorer versions 6.0, 7.0, 8.0, 9.0, 10.0, 11.0, Edge.
 In order to enable or disable cookies on your Internet Explorer browser, please follow the official guide. 
 
 Mozilla Firefox
 In order to enable or disable cookies on your Mozilla FireFox browser, please follow the official guide.
 
 Google Chrome
 In order to enable or disable cookies on your Google Chrome browser, please follow the official guide
 
 Safari
 In order to enable or disable cookies on your Safari browser, please follow the official guide.
 
 You can also opt out of the third type of cookies using the following sites:
 http://www.youronlinechoices.eu/
 http://www.aboutads.info/choices
 https://optout.networkadvertising.org/?c=1